Transforming Malls with Innovation
Smart Technology that delivers growth and exceptional Shopper Experience.Welcome to the future of mall management. Intouch’s proprietary Mall Solutions Platform empowers Mall Management with a powerful suite of cutting-edge applications that enable accelerated growth, improved operational efficiency, and superior brand equity. Want to learn more? Explore our website and reach out for a demo.









































































In today’s retail landscape, effective mall management is crucial. Our solution suite empowers.
Accurate Data
We provide precise, real-time data that empowers mall operators with actionable insights to drive smarter decisions and optimized performance.

Reliable Solution
Our robust, tested platform delivers consistent and dependable functionality—ensuring uninterrupted support for your day-to-day operations.

Cost-Effective
Maximize your ROI with our scalable solutions designed to deliver high value at a competitive cost, tailored to your mall’s specific needs.

Implementation Speed
Get up and running fast with our streamlined onboarding and deployment process, minimizing downtime and accelerating value delivery.

Superior Customer Experience
Our dedicated support team ensures malls receive exceptional service at every stage—from onboarding to ongoing assistance—guaranteeing a smooth, responsive, and personalized experience.

Deep Domain Expertise
Benefit from our extensive industry knowledge and years of experience in mall management technology, ensuring solutions that truly understand your challenges.
Accurate Data
We provide precise, real-time data that empowers mall operators with actionable insights to drive smarter decisions and optimized performance.

Reliable Solution
Our robust, tested platform delivers consistent and dependable functionality—ensuring uninterrupted support for your day-to-day operations.

Cost-Effective
Maximize your ROI with our scalable solutions designed to deliver high value at a competitive cost, tailored to your mall’s specific needs.

Implementation Speed
Get up and running fast with our streamlined onboarding and deployment process, minimizing downtime and accelerating value delivery.

Superior Customer Experience
Our dedicated support team ensures malls receive exceptional service at every stage—from onboarding to ongoing assistance—guaranteeing a smooth, responsive, and personalized experience.

Deep Domain Expertise
Benefit from our extensive industry knowledge and years of experience in mall management technology, ensuring solutions that truly understand your challenges.
Intouch Mall Solutions Platform
Empowers mall management to drive growth strategies and streamline operations with essential business insights and tools that automate and optimize daily tasks, resulting in increased revenue, profitability, and sustainable growth.
Business Intelligence Dashboard
Get a clear, real-time view of your business with our Business Intelligence Dashboard. It’s built for easy use, giving you accurate insights, customizable views, and the tools to track performance and make smarter decisions—fast
Data Analytics
Make smarter business moves with our Data Analytics tools. Use historical data and AI-powered models to build custom scenarios that guide your strategy. It’s flexible, accurate, and gives you real-time insights when you need them most.
Automated Sales Tracking
Track sales without the hassle. Our system automatically collects daily sales and shopper data, making tenant billing, revenue-sharing, and monthly reports a breeze. It’s accurate, flexible, and backed by solid support—perfect for smarter leasing and marketing strategies.
Shopper Insights
Understand your shoppers better with AI-powered insights. We gather real feedback to help you improve the shopping experience, boost engagement, and build stronger brand loyalty—all with smart, actionable data.
Loyalty & Promotions
Drive more foot traffic and boost sales with our mobile-friendly loyalty and promotions platform. It’s easy to use, delivers a great experience, and helps you run mall-wide campaigns that keep shoppers coming back.
Inventory Management
Stay on top of mall inventory with real-time tracking that helps cut down waste and keep costs in check. It’s a smart, efficient solution that gives you an edge over the competition.
• Intouch was founded in 2010.
• Our mission is to deliver advanced technology solutions to solve complex business problems for the Retail and Manufacturing sectors.
• Our leadership team has extensive global experience in developing and delivering Enterprise SaaS solutions.
• We currently operate from Pune (India), Jaipur (India), Austin & Dallas (Texas, USA).
• Our proprietary platform, the Intouch Partner Network (IPN), enables seamless and scalable cross-enterprise data collaboration connecting consumers, retail outlets, brands, distributors, and suppliers.
Intouch would like to be recognized as the leading mall solution provider both – as an innovator and in terms of value delivered in this segment.
• The Intouch Mall Solution Platform is our flagship solution that helps mall management companies
• Develop their growth strategies through critical data-driven business insights
• Offers tools and automation to optimize their ongoing operations, resulting in improved revenue, profits, and growth.Sample
Our Proprietary Platform: Intouch Partner Network (IPN) has been in use across the following three arenas -
• Intouch Mall Solution Platform - Connecting – shoppers / mall outlets / Mall management
• Intouch Retail Solution Platform - Connecting – Franchisee outlets / Distributors / Parent retailer brand / Suppliers
• Intouch Manufacturer Solution Platform - Connecting – Manufacturers / Retailers
Sample
Most of our customers have not only continued to renew their use of our solutions, but have expanded our solution footprint. When we speak with them to understand the reasons, here are some that come up consistently as a clear Intouch Differentiation:
Superior overall customer experience which is driven by –
• Superior solution quality and reliability
• Value-centric culture - Focus on delivering Business Impact
• Superior Service - Faster implementation, and response and resolution times
• Strategic engagement model – partnership approach
• Domain experience & expertise.
• Demonstrated success – Strong References
• Cost-effectiveness
Our core company culture is reflected in all internal and external interactions -
• Commitment to Value Delivery & Customer Success
• Focus on Innovation and thought leadership
• Collaborative engagement – internal and external with customers and suppliers
• Uncompromising Business Ethics
Typically, between 4-6 weeks.
Intouch’s technology and support team ensures timely data collection, data validation and reporting. We can discuss this is detail on a follow-up call.
Yes. We can customize a solution. We will need more details on the same. Let’s set up a call to understand your requirements. Based on that, we can explore the next steps.
Our pricing model includes - a one-time set-up fee and an ongoing subscription. Most of our customers also like to add an on-site dedicated Intouch resource to this package. Let’s setup a call to understand your need. Based on that, we can offer you a competitive quote.


For years, Intouch has been an integral part of our growth strategy. Their ADSR solution has provided us with valuable insights into tenant performance, leading to better business outcomes. Their proactive and collaborative approach continues to impress us and strengthens our partnership.
Baiju Gopalan
Managing Director of Gokulam Galleria


The seamless integration of Intouch's ADSR solution has brought clarity and efficiency to our retail operations. It has optimized our tenant billing and given us real-time data insights, making our business operations smoother. Intouch is not just a service provider but a reliable partner who understands our goals.
Yashodhar Pendyala
GM-DB Mall, Gwalior


Intouch’s ADSR software has brought efficiency and real-time sales tracking to our tenant billing process over six years. Their exceptional support and dedication make them a vital strategic partner as we aim to lead India’s shopping center industry. We deeply value their commitment to our success.
Mr. Gajendra Singh Rathore
Director Malls - South India The Phoenix Mills Ltd
Want to learn more?
Explore our website, and reach out for a demo.

Do you need help?
We will provide detailed information about our services, types of work, and top projects. We will calculate the cost and prepare a commercial proposal.
Contact Us
+91-8888696744
igoyal@intouchmall.com
Pune, Jaipur, India and Austin, Texas, USA
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